LOGISTICS & SETUP
SHIPPING & SETUP
Every Clarisys loudspeaker ships directly from our Hanoi facility, fully assembled and ready to play — delivered door-to-door anywhere in the world.

EXAMPLE: HOW CLARISYS SPEAKERS ARE SHIPPED — PROFESSIONAL FLIGHT CASES ON PALLET
SHIPS FROM
Hanoi, Vietnam — air freight, door-to-door worldwide
READY TO PLAY — STRAIGHT OUT OF THE CASE
All Clarisys speakers arrive fully assembled. Take them out of their flight cases, install the crossovers, and you're ready to listen.
On the Studio MK2, Aria MK2, Auditorium MK2, and Atrium System MK2, the external crossover must be installed separately. These models come with a professional installation service performed either at the factory before shipment or by your authorised dealer on delivery. Your sales representative will coordinate this with you.
Each pair also includes an accessory case containing the owner's manual, a quality control certificate, and all necessary connection cables.
DOOR-TO-DOOR — DUTIES & TAXES INCLUDED
All deliveries are fully door-to-door. Import duties, taxes, and customs clearance are handled and covered by us — there are no surprise charges on delivery for end customers.
If you are a B2B partner (dealer, distributor, or integration company), different terms apply. Please contact your Clarisys representative for further information.
FLIGHT CASE PACKAGING — KEEP YOUR CASES
Please keep your flight cases. Do not discard them — they are the only safe way to transport your speakers in the future.
Piccolo MK2, Minuet MK2, Studio MK2
1 flight case per channel
Aria MK2
2 flight cases per channel
Auditorium MK2
2 very large flight cases — one per channel
Atrium System MK2
14 flight cases total
SAFETY — NEVER MOVE BY HAND
These speakers are extremely heavy. Attempting to move a flight case by hand is dangerous and can cause serious injury. A falling speaker can break limbs.
Always use a forklift, pallet jack, or professional furniture dolly. For smaller models (Piccolo, Minuet, Studio), a minimum of 2–4 people with proper equipment is required. For Auditorium and above, a forklift is mandatory.
CROSSOVER INSTALLATION
On models that require it (Studio MK2, Aria MK2, Auditorium MK2, Atrium System MK2), the crossover unit ships packed inside the flight case. Before moving the speaker, locate and remove the crossover box first.
The crossover connects between your amplifier and the speaker — it is not optional. Installation is straightforward and is covered in your model's setup guide, or carried out by your dealer as part of the delivery service.
Questions about delivery, import requirements, B2B terms, or on-site installation support?
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